Arizona Bids > Bid Detail

Maricopa County IT Financial/Business and Service Desk Assessment RFI

Agency: Maricopa County
Level of Government: State & Local
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD15727666466643383
Posted Date: Oct 9, 2019
Due Date: Nov 1, 2019
Solicitation No: 2010-002

o access the bid document, please visit the agency's website at below and search by your matched keyword:
Issuing agency: Maricopa County, AZ
Issuing department: D730 - Office of Procurement Services
Bid Comments:

Maricopa County is exploring using a single IT service desk solution with IT financial management (capital, operational, direct, indirect, fixed and variable cost) capabilities that can fulfill the needs of all interested County departments. Maricopa County has nine different IT service desk solutions being used by twelve County IT teams. Additionally, Maricopa County is looking at potentially using this single IT service desk solution to service county constituents who seek answers to questions related to non-IT County services consumed by the public.

Interested vendors are highly encouraged to attend the public meeting where Maricopa County Office of Enterprise Technology (OET) will present their approach to a County-wide IT service desk solution. Vendors will be given an opportunity to review the draft requirements attached to this public notice and provide feedback and recommendations on these requirements. Vendors are to submit their response to by November 1, 2019 at 11:00 a.m. No late responses will be accepted or reviewed.

Vendor responses must be submitted via email to

Times listed for the public meeting, Q and A, and vendor response deadline are in Mountain Standard Time.

All questions must be submitted through BidSync ONLY by 5:00 p.m., October 25, 2019.
Respond only to the email provided ( Do not submit your response through BidSync as it will not be accepted or reviewed.
Contract duration: One Time Purchase
Contract renewal: Not Applicable
Prices good for: Not Applicable
Regions: Arizona, Maricopa


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