Arizona Bids > Bid Detail

FusionLive Software Support

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Agency: HEALTH AND HUMAN SERVICES, DEPARTMENT OF
Level of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00159613109182329
Posted Date: Mar 28, 2024
Due Date: Apr 4, 2024
Solicitation No: SS-24-PHX-025
Source: https://sam.gov/opp/86644601bd...
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FusionLive Software Support
Active
Contract Opportunity
Notice ID
SS-24-PHX-025
Related Notice
Department/Ind. Agency
HEALTH AND HUMAN SERVICES, DEPARTMENT OF
Sub-tier
INDIAN HEALTH SERVICE
Office
PHOENIX AREA INDIAN HEALTH SVC
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General Information
  • Contract Opportunity Type: Sources Sought (Original)
  • All Dates/Times are: (UTC-06:00) MOUNTAIN STANDARD TIME, DENVER, USA
  • Original Published Date: Mar 28, 2024 01:21 pm MDT
  • Original Response Date: Apr 04, 2024 03:00 pm MDT
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Apr 19, 2024
  • Initiative:
    • None
Classification
  • Original Set Aside: Indian Economic Enterprise (IEE) Set-Aside (specific to Department of Interior and Indian Health Services)
  • Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Phoenix , AZ 85004
    USA
Description

The Contractor shall provide E-Control Systems certified personnel to perform remote support and software update/upgrade

services in order to maintain E-Control Systems IntelliSense system to optimal operation. The Contractor shall provide all

test equipment, tools, labor, supervision, parts, travel, and any other items deemed necessary to fulfill the requirements of

this statement of work. Specific tasks and requirements include the following:

2.1 – E-Control Systems FusionLive Software Maintenance Services

i) The Contractor shall provide maintenance, software upgrades/updates, installation/configuration, and

technical support services for the E-Control Systems FusionLive software in the Phoenix Area. To ensure

that the FusionLive IntelliSense equipment provide reliable and consistent results with minimum downtime,

it is necessary to obtain periodic services by E-Control Systems certified/trained technicians with specific

technical expertise, and manufacturer-certified replacement parts. All services provided shall have a

minimum of 1-year warranty on parts and labor. The contractor shall maintain software to operating

specification, which meets or exceeds manufacturer’s specifications.





Please provide FEDRAMP line cards with submission.


Attachments/Links
Contact Information
Contracting Office Address
  • 2 RENAISSANCE SQ, 40 N CENTRAL AVE SUITE 600
  • PHOENIX , AZ 85004
  • USA
Primary Point of Contact
Secondary Point of Contact


History
  • Mar 28, 2024 01:21 pm MDTSources Sought (Original)

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